AWARDS & CORPORATE MILESTONES

1989
TQA swung into full operations. The first come off the line of Toyota Motor Philippines’ dealers. Ranked 101st corporation in the Philippines with a total vehicles sold of 3,168 units (TMP’s highest in 1989). In recognition of its achievements, TQA received the coveted “Dealer of the Year” award, an honor being bestowed by TMP on Toyota Dealer that showed the most impressive performance for the year in terms of vehicles sales, parts sales, service, finance administration.

1990
The company acquired a reputation for professional excellence, technical expertise and quality service. TQA sold the single largest monthly sales volume of 450 units in June 1990. Still unprecedented in the annals of automotive retailing in the country. It was also during this year, when TQA won the first Toyota Service Skill Olympic. Generated 43% of total genuine part sold nationwide by all Toyota dealers in the Philippines and adjudged to the second time as “Dealer of the Year”.

1991
TQA won two (2) consecutive back to back Corolla sales promo contest and bagged the first runner up both in the second Toyota Service Skill Olympic and Dealer of the Year.

1992
Achieved highest sales on genuine parts with the network of Toyota dealers in the country. To edify more personnel efficiency and superb service that the company has been known for, training section was organized to continuously train and hone technician and other personnel.

1993
Deemed second runner up in the Dealer of the Year competition and ranked likewise in the Service Skill Olympic.

1994
The praxis of standard-setting performance led to achieving the first place in selling individual dealer quota achievement award. Ranked second runner up in the 1994 dealer of the year competition. In the light of wondrous feat, an expansion was realized. A five storey stockyard was constructed. The service area was likewise expanded. These were necessitated by the ever-increasing volume of customers.

1995
Parts Department received Departmental award. With customers in mind, two major customer service innovations were introduced: the Customer Handling Training Program which focused not only on how to handle customer concern but also how to deliver quality service that provides customer no reason to complain; supported by the improved showroom, customer’s lounge, coffee shop and billing area.

1996
Champion in the First Inter-Dealer Kaizen Competition (Participated by Parts Department Personnel).

1997
Part of the Dealer of the Year awarding, Finance and Administration Department received the “Department Award of Excellence”.

1993
Deemed second runner up in the Dealer of the Year competition and ranked likewise in the Service Skill Olympic.

Second Runner-Up in the Service Skill Olympics

Champion in the Second Inter-Dealer Kaizen Competition. (Participated by Parts Department personnel).

1998
First Runner-Up in the Service Skill Olympics.

2001
Parts Department had the highest sale in genuine spare parts with market share of no less than twenty (20) percent of the total TMP sales.

2004
October 18, 2004, TQA turned into a new image in terms of facility improvement such as bigger & spacious showroom, new parts and service offices, lounges equipped with comfortable sofas, television, computers (internet ready) and wi-fi. It has also its NESCAFE area that serves as coffee shop and canteen. A kiddie corner is likewise provided for the children. Such contributed so much in the dealerships achievements, performances, and customer satisfaction.

2005
TQA received the Toyota Dealer Success Program Award for Parts, Service, and Finance and Administration

2007
This year, TQA, became the recipient of same awards as of 2005. This time, Vehicle Sales was included. Attaining the four departmental awards, TQA received the TOYOTA DEALER SUCCESS PROGRAM AWARD for attaining an overall excellent performance.


TQA was also a recipient of Toyota Financial Services Dealer Award (3rd Runner-Up) for having a favorable number of sales in financing transactions.